Technical Requirements for Online Education

You must have reliable access to a Windows or Mac desktop or laptop computer as well as the Web throughout the duration of the course. While iPads, phones, and other mobile devices may allow you to access some of the course content, the CAC will not be able to assist you with issues you encounter on mobile devices.

Computer Facility Skills:

CAC courses are 100% online. To make the most of what the course offers, we strongly encourage you to have, at the very least, basic computer and Web navigation skills; the ability to copy and paste, while not absolutely required, will be very helpful as well.

Technical support for the online instruction platform is available during the first week through the Help Forum and throughout the rest of the course via email at [email protected]There is no provision for technical support over the phone.

Language:

CAC courses are entirely in English. You will benefit most if you have strong English reading and writing skills.

Computer System:

  • For PC computers: Pentium 4 or better, Windows 7 or better operating system
  • For Macintosh computers: OS X
  • 4 GB of RAM (or more)
  • 1 GB of free disk space (or more)
  • Internet access via direct network connection (high-speed BROADBAND access) is highly recommended. Dial-up access will NOT WORK, and satellite access will be problematic
  • Sound card and speakers or headset
  • Printer (optional)

Browser Requirements:

We recommend that you use the latest version of your internet browser. Minimum versions are noted below:

  • Firefox: 25.0 http://www.mozilla.org/en-US/firefox/new/
  • Internet Explorer: 9 (available on your desktop) Note: Version 10 is required for drag-and-drop upload of content from outside the browser into the online course platform.
  • Safari: 6
  • Google Chrome: 30.0
  • Opera: 9 Note: Opera may not support all functionality in the online learning platform.

All browsers should have Cookies, Java, and Pop-ups enabled (Pop-up blocker must be turned off).

Additional Software Requirements:

Download the latest version of the following software:

Adobe Shockwave (http://get.adobe.com/shockwave/)

Numbers only; no punctuation

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